Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
It's easy to return an item to All You Need Music. If you are not satisfied, we will gladly help you to exchange or return your product.
All in-stock items can be returned for refund or exchange within 30 days of purchase.
All “Available to Order” order items can be exchanged or returned for store credit. Certain special order items may be subject to an additional restocking fee. Contact us for more details.
To be eligible for a refund or exchange:
All items must be in brand-new condition, showing no signs of wear, use or abuse on the item itself or collateral materials. Items showing signs of wear may be refused or subject to a restocking fee.
All items must be in its original packaging and include all collateral materials such as manuals, cases, straps, picks, pedals, bows, cables, certificates of authenticity, warranty cards and any other materials that originally came with the item.
Shrink-wrapped products must be unopened.
How to complete your return:
Orders can be returned directly to the store or shipped back to All You Need Music at:
3-555 California avenue
PO Box 1486
Contact us and we can help arrange the return shipping. We’ll send you a label and let you know where you can drop it off. Pickup can also be arranged for a small additional fee.
Customers will be required to cover both the cost of the original actual shipping fee paid by All You Need Music (including “Free Shipping” items) as well as the return shipping.
Items not eligible for return include but aren’t limited to:
Special order items, custom orders, discontinued, clearance, used, previously owned, demo model or deal zone items. Opened packages of reeds, tubes, earbuds, earplugs, recorders, tin whistles, mouthpieces, microphones, strings, cleaners, polishes.
You may also like
FREE SHIPPING ALLOWANCES IN CANADA with Carbon Neutral Shipping!
All You Need Music will beat the price of any identical product from any Canadian retailer that has that item in-stock, Details
MUSIC EDUCATION SPECIALISTS
With over 25 years experience in music education, All You Need Music has worked with educators, school boards, community centers, churches, private institutions as well as the Government of Canada in outfitting a variety of music programs and music venues. Learn More
EASY ONLINE PAYMENT PLANS
Our easy payments plans allow you to break down the cost of a purchase into a series of biweekly or monthly installments. Interest free plans available. Learn More