Shipping Policies

We offer free shipping on most orders over $199

  • Shipping Policies and rates are for CANADA Only.
  • Purchase amount is calculated before all applicable taxes.

Our Guarantee

  • All Items will be shipped via FedEx, Purolator or Canada Post.
  • FREE INSURANCE included!

Canadian Warranty & Free Insured Shipping available across Canada *

Please note that large packages such as P.A. systems, amps and cabinets, drum sets and cabinet or digital pianos may require additional shipping charges; see product description page or shopping cart.

Package size is calculated per item – not order! Therefore, if an item ships for free, for example a certain guitar, 10 of these guitars will also ship for free!

*Free shipping does not apply to “Beyond Point” areas; including, but not limited to, ALL of the Northern Territories (Nunavut, Yukon and Northwest Territories), some areas of Newfoundland/Labrador and ANY other areas dictated by our Couriers (Canada Post/FedEx).

If your item was damaged during shipping you will be able to claim insurance from the courier company. Please note that the shipping contract is passed on to you upon our delivery to the carrier.

Shipping Time

  • Verified orders typically ship within 2-3 business days of order placement. 
  • Most items will arrive in just 3-7 business days 
  • To make sure you get your gear as quickly as possible, your order may arrive in multiple boxes over multiple days, but you will not be charged more for shipping as a result. 
  • In case of delays in processing or shipping, we will notify you by phone or email.